Raphael Liechti
FitCube GmbH
Kirchenweg 5
8008 Zürich
Tel 043 818 55 11

General terms and conditions

Purpose and scope

By booking the Offer, the Participant acknowledges and accepts these General Terms and Conditions as an integral part of the service relationship between FitCube and the Participant.


The type and scope of the service units will be agreed with the participant and/or will be based on the details given in the respective booking description. Training units will only be provided against prior booking via the MindBody system. The booking is binding. When booking a range of services, the customer has no claim to performance by a specific specialist.

Service units

The performance units consist of training, counselling or therapy units.

Payment method

The service units and subscriptions are paid in advance. Offers can be paid for against invoice, payable within 20 days net. The participant is in default without further reminder after expiry of the payment period.


Prevention & Cancellation The dates are to be observed by the participant. If the participant is unable to attend, he/she must cancel the booking via the MindBody booking system at least 24 hours before the start of a performance unit.

Postponement & Refund

If cancelled in time, appointments can be made at a different time. The participant must book a new training unit via the MindBody system. There is no entitlement to a refund of the price.

Loss of specialist

If the service unit cannot be performed by the booked specialist, the participant agrees to use it from another specialist available at the booked time. If FitCube is unable to provide a specialist at the time booked, the booked service unit will not be carried out and credited to the participant. FitCube will endeavour to notify the customer immediately in the event of a failure and will inform the customer of the contact details known to it. Any damages incurred by the participant due to such cancellations and/or changes in dates will not be compensated by FitCube.


The 25-er subscription personal training has a duration of 12 months and includes 25 personal training units of 55 minutes each. The 10-er subscription personal training has a duration of 6 months and includes 10 personal training units of 55 minutes each. The 10-subscription massage has a duration of 6 months and includes 10 massage units of 55 minutes each. With the purchase of a subscription you get credits. These credits can also be used for other services. Subscribers to a subscription can only make up for missed appointments within the term of the current subscription. The training unit will be charged if the participant does not cancel the subscription or does not cancel it in due time (see dates above). If the subscription is not used within the specified period or a training course is not attended or booked, there is NO right to a refund of the price. In the event of a prolonged illness or accident, the unused period due to illness or accident may be credited or refunded at the discretion of FitCube upon presentation of a medical certificate.

Hours of Operation

With the exception of event days, the Fitness Academy is open during operating hours. Information about operating hours or special opening hours will be announced in good time on the homepage and in the studio.

Insurance / Disclaimer

Insurance is the responsibility of the participants. Trainings are designed for adults, children with parental consent and healthy participants. Participants are obliged to inform FitCube of any existing injuries, physical complaints or limitations. FitCube accepts no liability for accidents and damage of any kind suffered by the participant when using the services.

Anamnesis (health questionnaire)

The completion of the anamnesis (health questionnaire) is obligatory and will be completed at the latest during the 1st training together with a specialist.

Participants are obliged to answer the questions truthfully and to inform FitCube if there is a change in health during the contract period. In the event of any health risks, FitCube may require the participant to undergo a medical examination.

house rules

The house rules are accepted by the participant in their current version.

Privacy Policy

The data and personal details collected during the registration process are used exclusively for the purpose of complete order fulfilment.

Amendments to these General Terms and Conditions

FitCube reserves the right to unilaterally modify these Terms and Conditions at any time. The current version of the General Terms and Conditions will always be published on the website.

Place of jurisdiction and applicable law

All legal relationships between the participant and FitCube are exclusively subject to Swiss law. The exclusive place of jurisdiction for all disputes arising out of or in connection with these General Terms and Conditions shall be the registered office of FitCube.

Status: March 2019

FitCube GmbH
Kirchenweg 5
8008 Zürich


Parkplätze im Innenhof, Parkhaus Feldegg 100m